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  • Joshua Denbeaux

Telephone Call Contact Limits on Debt Collection

Under new rules set to take effect later this year, a debt collector violates the Fair Debt Collection Practices Act's prohibition on repeated or continuous telephone calls “if the debt collector places a telephone call to a person more than seven times within seven days, or within seven consecutive days” of having had a telephone conversation with the person.

Previously, the limitation on calls was more robust. Seven times in seven days meant they can call you four times in one day, three times another and then take a short break before bombarding you again.

Receiving that many calls in a day would, under previous rules, have been harassing. This new rule permits it. Not good.

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